Our rental salesperson hit the street for the first time today, approaching Lake View landlords. We’re targeting Lake View because of its size, its relatively high vacancy rate, its position as a first-choice port-of-entry for many young renters, and its proximity to our offices.
Yo Chicago, to succeed, needs to attract advertising from the small- and medium-sized landlords whose buildings make up the great bulk of the Chicago rental market.
We know, from past experience and what’s currently happening on Craigslist, that the rental finder services will set out to destroy the utility of our site by junking it up with repeated listings that are deceptive at best, and frequently fraudulent. Look at what they’ve done to Craigslist in New York and, yes, Chicago, if you need any evidence for that statement.
I’ve been looking at Craigslist postings and at the Web sites of a number of rental services. Not much has changed in the 10+ years since I’ve had close contact with these folks. Back then they were sliming my newspaper and the Reader classifieds. They’re still sliming the Reader, because they’re still, in general, a pretty slimy bunch.
Our policies will explicitly bar rental services from advertising any property on which they don’t have an exclusive written listing.
Craig Newmark might diddle around these folks, but I won’t. I didn't spend five years at a large law firm practicing nicey-nice.
At the first hint of fraudulent behavior affecting Yo Chicago on the part of the rental services, we’ll go for the offenders’ throats, and go directly to the state licensing authorities.
A scorched-earth policy is the only one these services understand, and we’ll make sure that they don’t misunderstand us: hey, guys, can you spell “shock and awe?" How about “smart bombs?" Are all of your salespeople properly licensed? Do you have a properly licensed managing broker in your offices? Are your escrow accounts completely up to snuff? Are you confident your ex-employees and competitors won't rat out your business practices?
The reputable rental services won’t have a problem with our approach, which may take us a while to build up our volume of rental listings. But at least renters will be able to count on the listings on our site being legitimate – and that should give us a huge edge over Craigslist.